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Get in touchContact us
Real people, quick answers. If you've got an order question, a product question, or just want to tell us how we're doing — here's the fastest way to reach us.
Email
email us
Best for order questions, returns, and anything that's not urgent. We reply within 4 business hours.
Phone
+1 (718) 564-3515
Monday–Friday, 9am–6pm ET. For urgent order issues.
Where to find help fast
- Track an order — check the confirmation email for your tracking link, or email us with your order number.
- Start a return — email support with your order number and which items are coming back. We'll send you a prepaid label within a business day. Full details on our returns page.
- Product questions — reach out before ordering. We keep spec sheets, materials info, and use notes for everything we sell and are happy to send them over.
- Press & partnerships — email email us for media, wholesale, or affiliate inquiries.
Mailing address
Malteez
6103 5th Avenue
Brooklyn, NY 11220
United States